Payment & Shipping

Payment:

Methods of Payment -

  • CBA EFTPOS Merchant Facility -  MasterCard, Visa Debit/Credit Card & AMEX payments can be taken through our CBA EFTPOS Mechant Facility via Tap & Go, Chip Reader, Card Swipe or Phone.
  • PayPal Here - MasterCard & Visa Debit/Credit Card payments can be taken through our "PayPal Here" debit/credit machine. We can process payments via Phone, Tap & Go, Chip Reader or Card Swipe.
  • PayPal - Provides you with additional security and convenience, allowing you to speed through the checkout process by skipping steps such as entering your billing and shipping addresses or credit card details.
  • Direct bank deposit – payment can be made directly into our business bank account, details of which will be provided when you checkout of your shopping cart.
  • Cash on pick-up.

 Shipping:

All postage & handling fees are calculated by our site at checkout using the current Australia Post rates.

Each item will be shipped via Australia Post with a tracking number. 

Packaging:

We pride ourselves on our excellent packing, all items will be carefully wrapped & packaged to ensure safe delivery.

As part of our service to our customers we do not charge for packing, materials or time, these costs are absorbed by us. We do not make any profit on our postage & shipping as we only charge the current Australia Post or Courier rate.

If it is possible to reduce the postal charges we will endeavor to do so, we are also willing to discuss any other preferred methods of postage if required.

 Return Policy:

All sales made through the Vintage & Collectables On Hesse Website are subject to the Vintage & Collectables On Hesse return policy. At Vintage & Collectables On Hesse, your satisfaction is our utmost concern. We stand behind our products, our service and you, the collector or trader.

If your item is damaged, not as described, not fit for purpose or not working, you may return or exchange it as long as we are notified in writing within 14 days of receipt. When returning an item, please use suitable packing materials. Items damaged during return shipment due to inadequate packaging will not be accepted.